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Our Policies
Yes! we're now Open.
...as of Spring 2022 :-)
Retail & Wholesale Customers.
by placing an order with our company you agree to our Return Policies & Terms.
Estimated Ship 5-10 business days.(this is not a guarantee during Sales/Holidays)
Payments.
We accept Paypal+ Visa+ Mastercard+ Discover, Diners
Pay Pal/E-check and Amex+ Your Bank card/checks too.
100% Sweet Satisfaction Guarantee.
we always want you to be Love any Bath & Body treats you buy.
...If you have a problem Email us. XoXo.
*Sales are Final on All Retail Orders: All Sales are final due the made to order nature of our business, thank you. We will work with you should you have a problem within reason, we always want you to love all your products you purchase from us.
*Retail Orders are NOT subject for Cancellation: Orders are not subject to cancellation past 24 hours, due to the freshly made to order nature of our business. Our bath & body doesn't sit on a shelf. We ask you to please be sure you want the order you submit, thank you. We do NOT issue refunds for any reason, thank you.
*Returned Packages: If you box is refused you will Not be refunded any part of the original order or shipping, thank you.If your order is returned for any reason (ie; wrong mailing address provided by you), you are responsible for shipping charges to resend the package. Please make sure your shipping address in your account is up to date. We are not responsible for lost packages due to wrong address info submitted by the customer. If a shipping error was made on our part, you are not responsible for additional shipping charges.
*Special Requests/Custom Orders: Special orders Can NOT be returned/exchanged/refunded or cancelled for any reason,thank you.
*Wholesale orders/Pink Member Reseller Orders are Not subject for return/cancellation for any reason, no exception.
We will always work with you as a customer should you have any issues within reason, thank you.
*Out of Stock Promotions/Items: We will always ship any out of stock items at no extra cost to you, promotional items can be subsituted if items have sold out, will advise.
*Please Note: We are Do not Ship International at This Time, thank you.
*Let Us Know*Did We Goof?
If you have been given the wrong product or are missing something please send us an email & let us know. All your Sweet Treats are packaged by hand. So, just let us know we goofed & we will correct it...remember we can't fix a problem if you don't let us know.
*Let Us Know*Did You Have Something Damaged In transit?
If you have a product that has been damaged in transit please let us know & we will replace that item. We do not offer a refund for something that was damaged in transit, we will however send you out the same item, thank you. Please keep all original packaging as carrier may need to inspect the box.
Our Bath & Body Is Made Fresh Daily.
100% Sweet Satisfaction Guaranteed!
have a problem? Email us we want ya to Love everything you buy. Everything.
Prices subject to change without notice. Thank You.
We Reserve The Right To Correct any Text/Price Errors, Thank You.